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Privacy Policy

PRIVACY POLICY

Effective Date: February 23, 2027 Last Updated: February 27, 2026

1. Introduction

This Privacy Policy explains how Knot Just Ropes LLC, a Tennessee limited liability company doing business as Renew Exterior Lighting (“Renew,” “we,” “us,” or “our”), collects, uses, and handles information when you visit renewexteriorlighting.com (the “Website”).

By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the Website.

2. Information We Collect

Information Collected Automatically

When you visit the Website, we automatically collect certain technical information, including:

This information is collected automatically through cookies and similar tracking technologies described in Section 4.

Information You Submit

When you submit a contact form or initiate a chat on the Website, you may provide information such as your name, phone number, email address, and property or service area details. This information is transmitted directly to the selected Affiliate location. Knot Just Ropes LLC does not store, process, or retain form submission or chat data on its own systems. Once submitted, your information is in the hands of the Affiliate and is subject to that Affiliate’s own privacy practices.

3. How We Use Information

We use the information we collect to:

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to collect information about how visitors use the Website.

Google Analytics We use Google Analytics to collect information about Website traffic and visitor behavior, including pages visited, time on site, and general geographic location. Google Analytics collects this data using cookies. This data is aggregated and used to improve the Website. You can learn more about Google’s data practices at google.com/policies/privacy.

Meta (Facebook) Pixel We use the Meta Pixel to understand how visitors interact with the Website and to support advertising efforts on Meta’s platforms. The Meta Pixel may collect your IP address, browser information, and pages visited. You can learn more about Meta’s data practices at facebook.com/privacy/policy.

Remarketing and Ad Retargeting We may now or in the future use remarketing and retargeting technologies that allow us to display advertisements to you after you have visited the Website, on third-party websites and platforms. These programs use cookies and pixels to recognize your browser or device across sessions.

IP-Based Geolocation We use your IP address to approximate your geographic location for the sole purpose of suggesting a nearby Affiliate location. This detection is approximate and may not accurately reflect your actual location.

Managing Cookies Most browsers allow you to control cookies through their settings. Disabling cookies may affect certain Website functionality, including automatic location detection. Refer to your browser’s help documentation for instructions on managing cookie preferences.

5. Information Shared with Affiliates

When you submit a contact form or initiate a chat, your information is transmitted directly to the selected Affiliate location. From that point forward, your information is governed by the Affiliate’s own privacy practices. Knot Just Ropes LLC is not responsible for how Affiliates collect, store, use, or share your information after it has been submitted. We encourage you to ask Affiliates directly about their privacy practices before providing sensitive information.

6. Third-Party Services

The Website integrates with third-party services including Google, Meta, and advertising networks as described in Section 4. These third parties have their own privacy policies and data practices, which we encourage you to review. Knot Just Ropes LLC is not responsible for the privacy practices of any third party.

7. Data Retention

We retain automatically collected Website data, such as analytics data, for as long as necessary to fulfill the purposes described in this policy or as required by law. We do not retain contact form or chat submission data, as that information is transmitted directly to Affiliates.

8. Children’s Privacy

This Website is intended for users who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us at the information in Section 11 and we will take steps to delete it promptly.

9. California Residents

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information in Section 11.

10. Do Not Track

Some browsers transmit “Do Not Track” signals. The Website does not currently respond to Do Not Track signals.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to the Website. Your continued use of the Website following any update constitutes your acceptance of the revised Policy.

12. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Knot Just Ropes LLC DBA Renew Exterior Lighting 📞 423-719-1988 ✉️ improve@therenewcrew.com